Episodes

Monday Apr 19, 2021
Attitude… The Determining Factor (Ep. 19)
Monday Apr 19, 2021
Monday Apr 19, 2021
Episode 19: Attitude… The Determining Factor
Attitude is “a settled way of thinking or feeling about someone or something”.
Attitude Is Everything: Change Your Attitude ... Change Your Life!, Jeff Keller
Nothing is as important as developing an attitude fo the self. .
1. Your Attitude Determines the Pace.
- Your attitude is contagious. When you are the leader of a team or a company, or anything for that matter, your people are automatically going to take on the characteristics of your attitude.
- It takes time. BOOK: The Magic of Thinking Big, David Schwartz. Over time, the attitude that you have on a daily basis is going to set into the team. You are the one that sets the tone for your followers, and employees.
- Your attitude impacts the organization. If you want your people to take responsibility, you have to set the tone for that as well.
Leaders are to be the thermostat, not the thermometer.
2. Your Attitude Determines the Passion.
You and your attitude determine the passion that your people are going to have.
- You MUST love what you do. If you are not passionate about what you are doing, get out. As the leader, you are doing nobody any good if you don’t have a passion for what you do.
- You create enthusiasm. Being enthusiastic about what you do is important because it allows people to realize that their enthusiasm matters.
BOOK: How to Win Friends and Influence People, Dale Carnegie
3. Your Attitude Determines the Possibilities.
You need to be able to get people to go from one point to another, and succeed, even when, and especially when they don’t think they can get there.
“Whether you think you can or you think you can’t...you are right.” Henry Ford
There’s nothing worse than a leader that does not believe that the team can overcome a challenge.
If you approach something as possible, the ability of your team to dream and think bigger increases exponentially.
BOOK: The Five Levels of Leadership, John Maxwell
You want to get to the highest level of leadership that you can get. But you can’t do that without focusing on your attitude.
REFLECTION QUESTION: How has your attitude been lately? Look around at the people that you lead and see what their attitudes are. In large part, that has a lot to do with the way that you run the show.
MO’s Final Thoughts:
Attitude is everything. If you don’t know where to start, start with your own attitude. Don’t worry about the people you are leading. Look in the mirror and say, “How has my attitude been with my people lately?” Have a great attitude. Go to work tomorrow and say, “I can’t wait to influence people. I can’t wait to change a life.” When you start having that attitude it really is going to change the way you lead others
Amazon Book Links:
Attitude is Everything, Jeff Keller - https://amzn.to/3cMWEgS
Magic of Thinking Big, David Schwartz - https://amzn.to/3aF5Dhj
How to Win Friends and Influence People, Dale Carnagie - https://amzn.to/2MD12o1
The Five Levels of Leadership, John Maxwell - https://amzn.to/2YMuoTs
Special thanks to:
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Monday Apr 12, 2021
Leaders Have an “All-in” Outlook (Ep. 18)
Monday Apr 12, 2021
Monday Apr 12, 2021
Episode 18: Leaders Have an “All-in” Outlook
1. All-in Leaders Make the Decision to Commit.
“Don’t wait for your ship to come in. Swim out to meet it.” John Mason
You have to make it happen. You have to help people do the things that are difficult.
Leaders are the ones who get people on the bus. That is what Jim Collins says in his book, Good to Great. But more important than that is once they have people on the bus they help them foster commitment by getting them in the right seat, so that they can succeed.
QUESTION 1: Do you foster a culture that helps people commit to the process that you have in mind?
Leaders are always the first one to make the decision.
Michael Jordan once said, “The heart is what separates the good from the great.”
QUESTION 2: Have you given your decision to long-term success enough thought? If I would ask you today to lay out the big goals in your life, would you be able to do it?
2. All-in Leaders Are Action-oriented.
There is no way you are going to achieve your goals if you don’t get moving.
Your team is only going to do what you demonstrate to them.
“To be successful, you must be willing to do the things today others won't do in order to have the things tomorrow others won't have.” Les Brown
This was a lifelong mantra of the great receiver, Jerry Rice. He got up every morning and renewed his decision to success by taking action.
Most people out there just need to stop talking, and start doing. You can talk to me about how committed you are to success all day, but I am not gonna believe anything you say until I see you take action.
“Your actions speak so loudly, I can not hear what you are saying.” Ralph Waldo Emerson
3. All-in Leaders Offer Success to Their Followers.
I can tell you right now that you will have no shortage of obstacles to success along the journey. There is going to be a time in your life, if you have not already reached that point, where you want to give up. It is in this very moment that your commitment to success is going to be challenged... this is going to be the moment, or moments, when you have to decide if you want to be “all-in.”
“Commitment is the enemy of resistance, for it is the serious promise to press on, to get up, no matter how many times you are knocked down.” David McNally
Once you start to achieve things, others are going to be drawn to you.
You have to stay tough and move forward.
You have to be committed completely all-in, to your goals and dreams.
You have to inspire others to come alongside you and you can achieve much bigger things.
Mo’s Final Thoughts:
Your leaders will only ever do what they see you do first. Give them a reason to commit to what you know to be true. And, the best way to do that is to make the decision today to commit to what is best for both your team, and the individuals on that team.
Amazon Book Links:
Don't Wait for Your Ship to Come In...Swim Out to Meet It!, John Mason https://amzn.to/2QiYzAo
Good to Great, Jim Collins https://amzn.to/36Jin5l
Go Long, Jerry Rice https://amzn.to/3mEONoI
Special thanks to:
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Monday Apr 05, 2021
Leaders Lay Out The Blueprint (Ep. 17)
Monday Apr 05, 2021
Monday Apr 05, 2021
Episode 17: Leaders Lay Out The Blueprint
John Maxwell says, “Everything rises and falls on leadership.”
1. Leaders define success for the team.
It is the sole responsibility of the leader of the team to define what success looks for everybody else.
You can’t really do anything until you define what success is.
“I don’t care how tall you are… I care how tall you play.” John Wooden
There is not really anything you can do until you know what the goal in mind is. This of course is true for life, both personal and business as well.
Glenn Llopis said in an article he wrote in Forbes Magazine, “Leaders in the workplace must recalibrate their definition of success so that it’s based on the opportunities and advancements they create for others and not just themselves.”
Successful leadership is something that happens naturally when a leader focuses on the true impact of his or her actions.
In the blueprint of success, if you don’t take the time to define it, you gonna do to two things:
- You’re going to make sure that your team fails.
- You’re really going to hurt people.
2. Leaders promote success for the team.
It is the leader's job to promote the success of the team.
If something is going wrong, it is nobody's fault but your own. If you start to put the blame on other people, you are not the leader.
John Wooden’s Sets of Three:
- Don’t lie. Don’t cheat. Don’t steal.
- Don't whine. Don't complain. Don't make excuses.
Hard work wins. When your team sees you putting in the effort, they're gonna do exactly what you are doing.
“A leader must be what he wants the team to be. Your example counts most.” John Wooden
QUESTION: What is the example that you are promoting to your team?
You get what you tolerate. That's it. End of story. The only reason anybody does anything on your team, bad or good, is because you allow it.
3. Leaders celebrate success with the team.
Your people, they want to succeed. They want to be successful. But they can’t do that until you put them in that position to win.
“Success is peace of mind that is a direct result of self-satisfaction in knowing you made the effort to become the best that you are capable of becoming.” Coach John Wooden
BOOK RECOMMENDATION: The One Minute Manager, William Marrow
MO’s Final Thoughts:
If you want to help your team succeed, you need to allow them to know when they are succeeding. If you give them the ability to see that, and communicate clearly, you will set your team up for lasting success, and you are going to make them, yourself and the company better during the process. And, when they see you years later, they will remind you of your time together.
Amazon Book Links:
Coach Wooden's Leadership Game Plan for Success: 12 Lessons for Extraordinary Performance and Personal Excellence, John Wooden https://amzn.to/3cPksQL
The One Minute Manager, William Marrow https://amzn.to/3fEwlL9
Special thanks to:
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Monday Mar 29, 2021
Leaders Must Utilize the Scoreboard (Ep. 16)
Monday Mar 29, 2021
Monday Mar 29, 2021
Episode 16: Leaders Must Utilize the Scoreboard
BOOK RECOMMENDATION: The 17 Indispensable Laws of Teamwork, John Maxwell
Three Ways to Utilize the Scoreboard:
1. The Scoreboard helps Leaders Tell the Story
Nothing gives a snapshot of where you stand in the game quite like the scoreboard.
Warren Buffett is notorious for being able to look at the balance sheet or general ledger of the company and know exactly where it stands. That’s because those documents tell a story.
If you don’t help tell the story and get people to start thinking critically, they are going to end up checking out.
If you want your team to grow, you have to give them that constant snapshot. They need to be able to figuratively, look at that scoreboard at any time and see what the company is doing.
“We are not where we want to be; we are not where we ought to be; but thank goodness we are not where we used to be.” Coach Lou Holtz, Winning Every Day: The Game Plan for Success
2. The Scoreboard Helps Leaders Make Decisions
1988 World Series - Cheat Sheet: He had to take that snapshot, and make decisions. He put in the work, and now it was just time to execute.
All of this information matters. But it doesn’t matter unless you actually make decisions.
For the leader, the only constant is change.
Leaders should be taking every piece of information that they learn about the situation and apply it to the people who are on their team.
3. The Scoreboard Helps Leaders Win
“Just win, baby!” - Al Davis, former owner of the Oakland Raiders When you are put in charge of the team, they are looking to you to make the decisions, and help them win.
QUESTION 1: What is the WIN for your team?
You need to learn how to adjust.
“Adjust fire.” This means that in any given situation the game can change at any moment. And at that moment you have to be able to forget about what you were going to do, and adjust fire to fit the new target.
QUESTION 2: Are you doing this in your company? Are you doing this in your personal life?
The scoreboard: It is the ultimate beacon, helping us move towards the win.
BOOK RECOMMENDATION: They Call Me Coach, John Wooden
“Failing to prepare is preparing to fail.”
MO’s Final Thoughts:
Remember, the ultimate responsibility belongs to you as the leader. Your staff expects you to continually give them a clear understanding of where the team is, and where the team is going. Only then can you actually take them there.
Amazon Book Links:
17 Indispensable Laws of Teamwork, John Maxwell
Winning Every Day: The Game Plan for Success, Coach Lou Holtz
They Call Me Coach, John Wooden
Special thanks to:
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Monday Mar 22, 2021
Effective Leaders Live for the Challenge (Ep. 15)
Monday Mar 22, 2021
Monday Mar 22, 2021
Episode 15: Effective Leaders Live for the Challenge
1. Effective Leaders Look for Problems
“Leadership is self-made. People who have deliberately decided to become problem solvers lead better.” Martin Luther King Jr.
Nobody is going to do it for you. Most people are trying to stay as far away from problems as possible. For others, those who are not leaders, problems just get in the way. But for the leader, every problem is an opportunity.
QUESTION 1: Do you view your problems as a challenge? As a way to get things done?
“It is better to solve one problem five different ways, than to solve five problems one way.” George Polya
You cannot be a “my way or the highway” leader. You will slip into management mode.
When you are looking for problems, you always need to keep your ego in check. Sometimes, as a leader, you are going to be the problem.
- Am I the kind of person who gets things done?
- How is my attitude around the people who look to me as a leader?
- Do I make excuses?
Just because there is a problem, doesn’t always mean you are going to have the solution right away.
Keep your thinking in the right direction. There are a lot of problems out there waiting for you and you need to address those problems.
Leaders need to take the initiative to ask the hard questions. Look for areas in your company that others refuse to explore.
Do what others don’t. Do what others won’t.
2. Effective Leaders Major on the Majors
It’s easy to get bogged down in the little stuff. Leaders are always evaluating and reevaluating. In fact, Andy Stanley says, “If it is worth doing, it is worth evaluating.”
QUESTION 2: Are you evaluating to find out what the major issues are? Can you distinguish them from the minor issues?
“Learn how to separate the majors and the minors. A lot of people don’t do well simply because they major in minor things.”Jim Rohn
Take a few moments to evaluate what the major things that you should be focusing on at your company.
If you wake up every morning and know what the major vision or goal is in front of you, you are going to be at a huge advantage. The best leaders in the world have a laserlike focus on the priorities that they need to fulfill to get the job done.
ACTION POINT: Major on the majors. You can’t do this unless you write it down.
3. Effective Leaders Employ Problem Solvers
The only people that I need on my team are those who solve problems.
“Do you need more clarity on that point?” By asking this question I give the problem solvers on my team the ability to ask questions and let me know whether or not I am making sense.
When you ask this question, you have to be very deliberate and sincere about that question.
How can I tell if somebody is a true problem solver?
Sometimes you are going to think that you have the right people on the team when you actually do not.
Look for the following people:
- You don’t want people who have the attitude of, “If it ain’t broke then don’t try to fix it.”
- The kind of people that you want are people who look at a situation and think, “everything is great, the system is working flawlessly. Now, how can we break it and make it better?”
Look for the problems, then find out what the biggest problems are and put your biggest problem solvers on the forefront. This is the formula for lasting success.
MO’s Final Thoughts:
It’s not good enough to just be in a leadership position. The way that we raise our leadership ability is that we tackle problems. When the going gets tough, that’s when the leader gets going. That’s when you are going to put yourself in the position to either bring the team up or push the team down. Look for the big problems and then get people to come alongside you.
Special thanks to:
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Monday Mar 15, 2021
Effective Leaders Rise to the Challenge (Ep. 14)
Monday Mar 15, 2021
Monday Mar 15, 2021
Episode 14: Effective Leaders Rise to the Challenge
Effective leaders rise to the challenge. They love the challenge. They take on the challenge.
1. Effective Leaders Anticipate Problems
Anybody can see a problem once it is there. Leaders anticipate problems before they come.
If you do not like problems, then you are in the wrong business. Leadership is about problems. It’s about tackling the hard things. That's what leaders do... we solve problems.
By anticipating these problems, you will put your people in the best position to make correct directional decisions.
“If you are asking the wrong questions you will be solving the wrong problems”. Patrick Lencioni
Failing Forward, John Maxwell. It’s not, you win some and you lose some. John Maxwell says, “You win some and you learn some.”
QUESTION 1: Are you asking questions as a leader?
“To paraphrase Peter Drucker, effective people are not problem-minded; they’re opportunity-minded.” ~Steven Covey
QUESTION 2: Are you giving your leaders and opportunity? Are you putting them in the right position to win?
Attitude is Everything, Jeff Keller
When we have the right attitude, we may not be completely ready, but we will be resilient.
2. Effective Leaders Accept Reality
Andy Stanley - Picking up the rock and looking at all of the squiggly things. Then, having the sense not to put that rock back down and forget all about it.
The first thing is to realize that it's okay to feel like everything is gross and nasty and unfixable. But if you are a leader, at some point, and relatively quick, you need to change that thought process and start helping your team provide solutions for what is in front of you and what is in front of them.
BOOK RECOMMENDATION: Eat That Frog, Brian Tracy
Procrastination - Let's face it, when it comes to stuff that we don't want to deal with, we are really good at procrastinating. So, you just need to get started.
QUESTION 3: What are the gross, nasty and tough things you have to deal with that you have been procrastinating on.
“There is only one way to eat an elephant: a bite at a time.” - Desmond Tutu
The problem with most people is they try to tackle the entire problem all at once. We need to break it down into small pieces and tackle the problem one part at a time.
“If the team is not working on the real problems, they often make up work to justify their existence.” - Cheryl Bachelder
3. Effective Leaders Apply the Big Picture
This is where leaders really have a chance to separate themselves from the pack. Meaning, you need to learn what it means to view your team in your situation from a higher altitude.
Thirty Thousand Foot View: Leaders have a keen ability to see both what is going on, on the ground, and from a higher level. They have thought things out, and have a better sense of what is to come, based on what they have already seen. This is where experience and intuition come into play.
“When we are not engaged in thinking about some definite problem we usually spend about 95% of our time thinking about ourselves.” - Dale Carnegie, How to Win Friends and Influence People
It's impossible to think about yourself, and your people at the same time.
QUESTION 4: What is best for your team?
MO’S FINAL THOUGHTS:
If you are not waking up every day and understanding that leading your people is a privilege and that you should be thinking about how to serve them, then I would really encourage you to ask yourself, “What can I do for my leaders today?”
They are looking to you. They are looking towards effective leadership.
You need to be putting more and more time in every day to understand what it means for you to be an effective leader.
Amazon Book Links:
Eat That Frog, Brian Tracy
How to Win Friends and Influence People, Dale Carnegie
Failing Forward, John Maxwell
Attitude is Everything, Jeff Keller
Special thanks to:
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Monday Mar 08, 2021
Vision is Everything for a Leader (Ep. 13)
Monday Mar 08, 2021
Monday Mar 08, 2021
Episode 13: Vision is Everything for a Leader
The vision of Walt Disney
- Vision: “No chipped paint”
- His disappointment was the inspiration to build Disneyland
Dream or Dread:
QUESTION 1: Do you have a dream or a dread?
Vision is evident for a leader.
- It is indispensable
- Why: because vision leads the leader
- It paints target
- It fuels the fire
- It also is the match that lights the fire for those who follow the leader
- Show me a leader without vision and I will show you someone who is dead in the water.
Three Things Vision Does to Promote Good Leadership:
1. VISION RESIDES IN THE HEART
Vision is personal. Nobody can give it to you.
- You cannot beg, borrow, or steal vision. If it doesn’t get you to the core very being, it’s not going to matter.
- Steve Jobs
- Elon Musk
“We choose to go to the Moon in this decade and do other things, not because they are easy, but because they are hard.” JFK
QUESTION 2: Do you lack vision?
It’s ok if you lack vision...
- We all have natural gifts and desires. Ask yourself, “What do I love to do?”
- What is it that you would do for free if you could?
It is never too late to follow the heart!
QUESTION 3: What is your calling? What burns inside of you? Do you have a calling?
If you lack vision, find somebody who has one, and partner up with that leader.
2. VISION REGARDS HISTORY
Vision grows from the leader’s past.
- Every leader that you talk to grew his or her vision for their company from their past experiences, their wins, their losses, and their mistakes. Something that they saw was missing, or something that they saw needed to change.
Salman Khan Story: “We have a mission for free world-class education for anyone, anywhere.”
QUESTION 4: What’s your story?
- Draw upon your past, and experiences, and make it available for others
3. VISION REACHES OTHERS
The best visions always reach beyond the individual.
Leadership is always about relationships and adding value to people.
QUESTION 5: Are you adding value to people today?
Including others in your vision requires you to think bigger.
Relationships are the capital of leadership.
- It is important to build relationships and care about your people. However, once you get people on your side, you have to give them a reason to follow you.
- “Nobody cares how much you know until they know how much you care. But once they know you care, you darn well better know something.” John Maxwell
A compelling vision acts like a magnet.
- If you want to know when your vision is gaining traction, look to see the following happening:
- You are attracting others to be a part of your team.
- You are challenging others positively.
- You are uniting people, both around the cause, and to one another.
“The first thing you do is teach the person to feel that the vision is very important and nearly impossible. That draws out the drive in winners.” Edwin Land (the founder of Polaroid)
QUESTION 6: Are you driving people to a higher goal? Are you encouraging them to win, individually, and as a team member or for the cause?
MO’S FINAL THOUGHTS:
- First, find out what you need to pursue.
- Second, write down your vision. This will allow you to articulate it both to yourself and others what your vision is.

Friday Mar 05, 2021
Leaders Take Absolute Responsibility (Ep. 12)
Friday Mar 05, 2021
Friday Mar 05, 2021
Episode 12: Leaders Take Absolute Responsibility
“Success on any major scale requires you to accept responsibility . . . In the final analysis, the one quality that all successful people have is the ability to take on responsibility”. —Michael Korda
“A leader can give up anything— except final responsibility”. —John C. Maxwell
Leaders face whatever life throws at them and give it their best, knowing that they will get an opportunity to lead the team only if they’ve proven that they can carry the ball.
Three characteristics of leaders who embrace responsibility:
- Leaders get it done.
You can make excuses or make it happen, you cannot do both.
REFLECTION QUESTION 1: What is one area of your life where you could put forth a little bit more effort?
Nobody cares about your career as much as you do.
- Leaders go above and beyond.
Don't we all feel good when we know that somebody has put in a little bit extra effort for us?
Leaders never use the phrase “that's not my job.”
When your people have that kind of attitude, it's not their fault, but really yours. Because, as John Maxwell says, “Everything Rises and falls on leadership.”
President Harry S Truman once famously said, “ the buck stops here.”
REFLECTION QUESTION 2: How can you go above and beyond with your team?
BOOK RECOMMENDATION: Leading Up, by Michael Useem
It doesn’t matter where you’re at in your company, middle management, upper management,, lowever management, no management, it’s your job to lead up and you can have that kind of influence.
- Leaders shoot for excellence.
People who want the best for their people, have to demand Excellence from themselves.
You want to achieve your best so the people on your team can achieve their best.
“Stress comes from doing less than you can.”- Jim Rohn
Leaders are the men and women in the room who set “high quality” as the goal. When you do that, the responsibility will naturally follow that. It is the leader who decides to live by that standard of Excellence who will raise the bar for everybody in the room.
Dream and Vision behind Rising Tide: A rising tide lifts all boats.
The natural outcome from you holding yourself to a higher standard will be attracting like-minded people.
Mo’s Final thoughts:
When leaders accept responsibility for their actions, completely... they put their team in the best position to win. When you take away the angst of needing to perform from your team, you’re gonna free them up to do what they do best.
By accepting total responsibility, you model the way for your people. When you take total responsibility, your team will start to do the same. That means it will become a part of your culture. You will change culture that way.
Amazon Book Link: Leading Up, by Michael Useem
Special thanks to:
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Monday Feb 22, 2021
The Foundation of Team Building (Ep. 11)
Monday Feb 22, 2021
Monday Feb 22, 2021
Episode 11: The Foundation of Team Building
Intro: Armageddon
- Point of the story: It wasn’t in that moment around the conference table that Harry built a team. He had already invested in the relationships with each member of his team over the years.
Leaders do two things: Build People and Build Teams
Building teams:
- If you are responsible for others, then you better believe that you are charged with building your team.
- If you have even one person who looks to you for leadership, you have a team on your hands. Time to take responsibility!
The foundation of building teams is Trust. Without it, you are dead in the water!
REFLECTION QUESTION 1: Are you the kind of leader who builds Trust for your team?
LEADERS FIRST GIVE TRUST, THEN THEY GET TRUST
If you walk on to a team and expect people to trust you, to say the least, you are probably going to be met with some kind of resistance.
How do leaders focus on first giving Trust?
- Read Maxwell's Law of Empowerment.
- Secure leaders spend their time “identifying leaders; building them up; giving them resources, authority, and responsibility; and then turning them loose to achieve”. The 21 Irrefutable Laws of Leadership, John Maxwell.
- Leaders Give Authority To Their Team Members
“The best executive is the one who has sense enough to pick good men to do what he wants done, and the self-restraint enough to keep from meddling with them while they do it.” Theodore Roosevelt
REFLECTION QUESTION 2: Leaders, is this how you run your ship? Do you have sense enough to pick good men and women to get the job done? Do you actually restrain yourself from imposing your wonderful ideas of how to get stuff done, and let them actually do their job?
Get people on your team that know what they're doing, hand over REAL authority, and actually get out of their way. Your team will be unstoppable.
REFLECTION QUESTION 3: “What would it look like for you to give away real Authority to your team?”
- Leaders Give Away Responsibility
When I say unleash your team and get out of their way, I'm not saying that you shirk your responsibilities. Instead, increase your accountability to your team by allowing them to have the responsibilities they should have.
Enlarging others makes you larger.
When we allow people to be responsible for their actions and projects, we give them the ability to both take the credit, and own up to the mistakes.
REFLECTION QUESTION 4: Do you give away responsibility to those in your care, without shirking the accountability piece?
MO’s Final Thoughts: Remember that the leadership journey isn't easy, but it really is simple. We make it more difficult that it needs to be. The most important thing that you can do for our team is begin with a culture of trust. And, my hope would be that you take a counterintuitive approach to leadership. Don’t demand trust from your people. It’s never too late to build trust. It’s never too late to build that foundation. Trust your team. Give away authority. Give away responsibility.
Amazon Book Link: The 21 Irrefutable Laws of Leadership, John Maxwell
Special thanks to:
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Monday Feb 15, 2021
Being a Relational Leader (Ep. 10)
Monday Feb 15, 2021
Monday Feb 15, 2021
Episode 10: Being a Relational Leader
“The most important single ingredient in the formula of success is knowing how to get along with people.” —Theodore Roosevelt
If you want to be successful, you MUST begin with your ability to create and maintain good relationships with others.
Leaders do two things
- They build people (leadership potential)
- They build teams (expand influence)
Three actions a Relational Leader should focus on:
- Leaders understand people.
Leaders spend a great deal of time understanding people to their very core. It is important to know how the people who follow you feel, and think.
All people have one thing in common: They like to feel special.
“Always make the other person feel important.” -Dale Carnagie, How to Win Friends and Influence People
- Don’t flatter your people. Give them a sincere compliment.
- Give them a better hope for tomorrow.
- Help them navigate life. Not just in the workplace, but in everything that they do. Even when they are not with you.
- Always put the needs of your followers before your own.
- Always encourage your people.
- Help your people win.
“He who serves the most, reaps the most.” ~Jim Rohn
While serving the team collectively, never forget to treat people as individuals.
All people are different. We all have particular strengths and weaknesses, likes and dislikes. We need to recognize each person for his or her unique qualities.
Question: Are you adapting your leadership style to each individual person?
Take the strengthsfinder assessment. The first step in helping people on an individual level is to know your own strengths. The next part is to meet them and lead them from their perspective and not yours.
This is why leaders exist. They do what others can't, or will not, do.
If you want to be a leader you need to understand your people.
- Leaders love people.
If you do not love people then you are not going to be an effective leader.
“Being a leader is more than just wanting to lead. Leaders have empathy for others and a keen ability to find the best in people, not the worst, by truly caring for others.” Henry Gruland (CEO, Definitive Computer Services)
REFLECTION QUESTION: What are you doing to get to know your people?
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” ~John Quincy Adams
Find ways to appreciate your people.
Leaders love people because they’ve done the work internally to recognize that everyone has value, everyone has something to contribute, and everyone deserves to be invested in. The byproduct of loving them well, is that they will be inspired and more effective. But only sincere love does that.
Book Recommendation: Love Does, Bob Goff
- Leaders help people.
- If you don't have the ability to help people, then you don't have the ability to be a good leader.
- People are following you because you have something that they need.
- Your people expect your very best every day.
“The fields of industry are strewn with the bones of those organizations whose leadership became infested with dry rot, who believed in taking instead of giving.” -Le Roy Kurtz
- On any given day, you can be sure that your people are tuned in to one radio station WIIFM - “What's In It For Me.”
- People respect and follow leaders who keep their interests in mind.
- The problem with a lot of people, who think they are leaders, is that they are thinking about what they can get out of their people, instead of what they can put into their people.
REFLECTION QUESTIONS:
- How are your people skills?
- Do you do well with strangers?
- Can you interact with other people easily?
- How are your current relationships?
- Are your current relational skills strong or weak?
- Do you know your own strengths and weaknesses?
MO’s Final Thoughts:
Take the focus off yourself. Make a list of things that you can do for others today. You are never really going to feel like you’re helping others, until you actually put those things into practice.
Lastly, repair broken relationships. Is there somebody that you wronged, or a relationship that got messed up in the process of work or life? Reach out to that person, take responsibility for your part. You will be better for it.
Amazon Book Links:
Built to Last, by Jim Collins and Jerry Porras
How to Win Friends and Influence People, Dale Carnagie
Love Does, Bob Goff
Special thanks to:
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